Schedule On-Site Repairs Without Leaving Your Location
Designed for busy teams and households across Decatur & DeKalb County who can’t break away from the day. We roll up with OEM-grade parts when available and premium-tested aftermarket parts when that’s the right call—knocking out screens, batteries, charging ports, speakers, buttons, and multi-device bundles that finish in about 30 minutes per device. Anything more complex is routed to our Decatur repair lounge, so you always know the plan.
Perfect When Getting to the Shop Isn’t an Option
Mobile dispatch keeps your doors open and schedules intact. Choose the visit style that matches how you work.
Retail & Salon Teams
Keep the floor staffed while we repair point-of-sale phones, tablets, and manager devices in the back room.
- Same-day availability before 2 PM
- Bundle accessories & install
- Fits between client appointments
Schools & Camps
We service classroom tablets, Chromebooks, and staff phones between class periods or after dismissal.
- Bulk pricing for 3+ devices
- Flexible check-in protocols
- Loaner cords & cases on request
Events & Production
Standby support for pop-ups, shoots, tournaments, and conferences needing ready-to-go tech.
- On-site technician for the duration
- Charging hubs & spare accessories
- Dedicated concierge contact
Home & Family Visits
When transportation is limited or devices run the household, we repair curbside from our mobile lab.
- 24-hour notice for residential stops
- Respectful, tidy workspace setup
- Clear next steps if shop work is needed
Service Area & Scheduling Snapshot
Our mobile technicians dispatch from the repair lounge near Decatur Square and keep a rolling schedule across DeKalb County every week.
Cities & Neighborhoods
We accommodate on-site repair across Decatur, Lithonia, Stone Mountain, Tucker, Clarkston, Avondale Estates, Scottdale, Brookhaven, East Atlanta, and any address within roughly 12 miles of the shop. Traveling farther? Call us—we’ll confirm availability, quote travel time, and reserve the right tech.
- Downtown Decatur & Decatur Square
- East Lake, Oakhurst, Kirkwood
- Lithonia & Stonecrest
- Stone Mountain & Smoke Rise
- Tucker & Northlake
- Clarkston & Scottdale
- Avondale Estates & Pine Lake
- Brookhaven & Chamblee
- East Atlanta & Edgewood
- Emory & Agnes Scott campuses
Dispatch & Visit Fees
- Designed for quick-turn repairs (roughly 20–30 minutes per device). Longer board work is scheduled at the repair lounge.
- $35 dispatch fee covers travel, setup, and protective matting.
- Fee is waived when servicing three or more devices on the same appointment.
- Extended travel (beyond ~12 miles) quoted individually based on distance and traffic.
- After-hours or emergency dispatch may include an accelerated service surcharge ($75–$125 typical) when a tech is available.
Scheduling Windows
- Same-day slots for public venues & business accounts when requested by 2 PM.
- Residential visits require 24-hour notice so we can prep parts and route techs.
- Weekend and evening concierge appointments offered on a first-come basis.
- Recurring maintenance visits available weekly, bi-weekly, or monthly for business clients.
Day-of Checklist
- Confirm parking or loading zone details for our mobile lab van.
- Stage devices and codes in one spot to keep turnaround fast.
- Have payment contact present (or set up invoicing before we arrive).
Repairs We Complete On-Site
Fast, high-demand fixes that keep your operations running. Anything requiring deeper diagnostics moves to the repair lounge with your approval.
Phones & Tablets
iPhone, Samsung, Google Pixel, Motorola, iPad, Galaxy Tab, and more.
- Screens & back glass
- Batteries & charging ports
- Speaker & mic swaps
Buttons & Sensors
Restore power buttons, volume rockers, cameras, Face ID, and fingerprint sensors.
- OEM-grade or premium-tested parts
- Calibration before hand-off
- Protective coating included
Setup & Deployment
We migrate data, set up new lines, and equip teams with ready-to-use devices.
- SIM swaps & activations
- App installs & kiosk mode
- Case, glass, & charger fitting
Fleet & Maintenance
Ideal for businesses keeping multiple devices operational with minimal downtime.
- Preventative cleanings
- Inventory & asset logging
- Quarterly refresh programs
How Mobile Repair Works
We keep the booking process straightforward so you can stay focused on your day.
1. Call, Text, or Request Online
Share the device model, issue, desired timeslot, and address. We’ll confirm parts availability in minutes.
2. Prep & Dispatch
Your technician loads OEM-grade parts, protective mats, and point-of-sale tools. You’ll receive a text ETA when they’re en route.
3. On-Site Repair
Most phone repairs wrap within 30–45 minutes per device. We keep work areas tidy and minimize disruption to customers or staff.
4. Checkout & Warranty
Settle up digitally. You’ll receive a receipt noting workmanship, parts details, and the 30-day warranty coverage.
Mobile Service FAQs
Still curious? Here are the answers we share most often before rolling a tech to your door.
What can you repair on-site?
Mobile visits cover quick-turn jobs we can finish in about 20–30 minutes per device—screen and back glass swaps, batteries, charging ports, speakers, buttons, camera modules, and setup support. Our van doubles as a mini repair lab with power, lighting, and mats, so we can work curbside without interrupting your space. Anything that needs deeper diagnostics, liquid damage teardown, or board-level repair is scheduled back at the Decatur repair lounge.
Do I need to prep anything?
Choose a well-lit, flat workspace (counter, break room table, reception area). We bring protective mats and will tidy up after. For multi-device visits, staging devices in one area speeds things up.
How do payments work?
We accept cards, tap-to-pay, cash, and business invoices. Dispatch fees and repairs are collected once the job is complete. Need a PO? Let us know beforehand so we can prepare paperwork.
What if it turns out to be more complex?
If the issue can’t be solved inside the 20–30 minute window—like heavy liquid damage, data recovery, or board-level faults—we’ll book you into the repair lounge (or refer to our solder partner). The dispatch fee still applies, but you won’t be charged for mobile labor we didn’t complete.
Can you help during events or pop-ups?
Absolutely. We support pop-up markets, tournaments, and productions with stand-by technicians and rapid onsite repairs. Share your schedule and we’ll tailor a support plan.
Is there a cancellation fee?
Cancel more than 2 hours ahead and there’s no charge. Same-day cancellations within 2 hours of arrival, or no-shows, incur the $35 dispatch fee so we can compensate the tech for travel time.
Ready to Book Your Mobile Visit?
Call, text, or drop your details—we’ll confirm a technician, timeframe, and the exact quote before we roll.
Mobile Service Contact
(404) 289-4500
Sun-Mon: 12 PM – 5 PM
Wed-Thu: 11 AM – 6 PM
Fri-Sat: 11 AM – 7 PM