Phone Won't Charge? Here's What to Check

Quick Checks Before You Panic

When your phone won't charge, it's easy to assume the worst. But before you rush to the repair shop, try these simple fixes first. Most charging issues are caused by simple problems that you can fix yourself.

Step 1: Check Your Charging Cable

The charging cable is the most common culprit. Here's what to check:

• Inspect for damage: Look for frayed wires, bent connectors, or exposed metal
• Try a different cable: If you have another cable, test it to see if the problem persists
• Check the connector: Make sure the USB-C or Lightning connector isn't bent or damaged
• Clean the connector: Use a soft brush or compressed air to remove lint and debris

If your cable is damaged, replace it with a certified cable from your phone manufacturer or a reputable brand.

Step 2: Check Your Charger

Not all chargers are created equal. Here's what to verify:

• Try a different charger: Test with another charger to rule out charger issues
• Check the power source: Try plugging into a different outlet or USB port
• Verify wattage: Some phones need specific wattages for fast charging
• Avoid cheap chargers: Non-certified chargers can damage your phone and won't charge properly

Step 3: Clean Your Charging Port

Lint, dust, and debris can prevent your charger from making proper contact. Here's how to clean it safely:

• Power off your phone: Safety first!
• Use compressed air: Blow out any visible debris
• Use a soft brush: Gently brush out lint with a clean, dry toothbrush or soft-bristled brush
• Avoid metal objects: Never use paperclips or metal tools that could damage the port
• Check for moisture: If your port got wet, let it dry completely before charging

Step 4: Software Troubleshooting

Sometimes the issue is software-related:

• Restart your phone: A simple restart can fix charging detection issues
• Check for updates: Software updates sometimes fix charging bugs
• Check battery settings: Some phones have "Optimized Charging" that delays charging
• Try safe mode: Boot into safe mode to see if an app is interfering

When to Bring It In for Repair

If none of the above fixes work, you likely have a hardware issue. Signs you need professional repair:

• Charging port is loose or wobbly
• Phone only charges at certain angles
• Charging port shows visible damage
• Phone gets hot while charging
• Battery drains faster than it charges
• Phone won't charge with any cable or charger

At Unlimited Cheap Talk Wireless, we can diagnose and repair charging port issues usually in 30-60 minutes. We'll test your port, clean it professionally, and replace it if needed—all with a 30-day warranty.

Need Charging Port Repair?

We offer same-day charging port repair at our Decatur shop. Walk-ins welcome, or call ahead to reserve a spot.